Estimated Arrival: Between Dec 04 and Dec 15. *ETA to the USA Only
Free Shipping & Returns: For All Products (USA only)
- Another reason that putting your body in a zero-gravity position is so propitious is that it reduces the pressure on your spine and vertebrae caused by gravity pushing down on them all day long.
- When you remove the pressure from your needle and allow it to resume a more natural position you also improve the area available in your body for your lungs.
- The best benefit of all is the gathering of these components working together to bring the entire spirit and body into an enhanced state of relaxation.
- Many situations we sit or stand in throughout the day actually put stress on the muscles of the body.
- Normally, the heart has to pump blood up from your legs, working hard against gravity. Not only is the pressure on the heart reduced, but it helps to improve overall circulation throughout your body.
- 2017 Good Design Award Winner
- Adjustable Massage Strength By Region (Foot, Back, Shoulder, Arm, Pelvis)
- Foot Roller (The Only Made In Japan Chair with Foot Roller)
- Real Heat Therapy (Foot, Back)
- Compression Massage
- Easy To Use Controller
- 4D Ultra Premium Massage Robot
- Extra Cushion for Comfort & To Adjust Massage Strength
- 81 Massage Techniques
- Motorized Legrest Extension
- 21 Auto Courses
- Touchscreen Controller With Memory
- Chair Height: 49.20"
- Chair Width: 30.00"
- Chair Depth: 54.30"
- Chair Weight: 171.00 lbs
Shipping Box Dimension
- Box Height : 36.00"
- Box Width: 37.00"
- Box Depth: 53.50"
- Box Weight: 229.00 lbs
WHAT'S IN THE BOX?
The JP1100 Massage Chair 4D
Digital User Manual Japan 4D Ultra Premium Massage chair-JP1100 User Manual:
5 Year Residential Limited Warranty
- Unlimited USA-based customer & technical support
- 5 Year structural framework warranty
- No-cost replacement on covered parts for 3 years
- Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
Complete Care Warranty Period
For In-Home service, Zebra Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Zebra Massage Chairs may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Zebra Massage Chairs is no longer responsible for making repairs under the warranty coverage.
Any repairs needed during the 3-year parts warranty coverage, Zebra Massage Chairs will provide covered parts at no cost; however, the consumer is responsible for any and all shipping, duties, and brokerage fees. Structure warranty is limited to the steel and steel-welded parts of the frame, in addition to any wood structure that may exist. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Zebra Massage Chairs, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Zebra Massage Chairs-authorized field service personnel to maintain warranty coverage.
Warranties do not cover any loss or damage resulting from improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/hardening of foams and filling composites in pillows and pads do not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics do not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike. Failures of attach points, such as but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.
To initiate a Zebra Massage Care Warranty claim, simply call our Customer Support Team at 844-28-844-16.
- Zebra Massage Care PLUS: Covers 3 Years of Labor, 3 Years Parts, and 5 Years Frame - $399
- Zebra Massage Care Max: Covers 5 Years of Labor, Parts, and Frame - $599
RETURN & REFUND POLICIES
We stand behind our products with a 30-day return policy. This means all products purchased directly from Zebra Massage Chairs can be returned within 30 days of receipt. A Return Merchandise Authorization number (RMA) is required in order to return a product. Please contact our customer support team by emailing us at firstname.lastname@example.org and providing your order number and the item (s) you would like to return to obtain your RMA. The RMA number must be noted on the outside of the returned product boxes. RMAs are valid for 30 days from the issue date.
Products must be received in like-new condition, in the original boxes, with all of the original packaging, parts, and accessories. The customer is responsible for any damage to the chair (e.g., scuffs, scratches, odors, spots, and stains), missing parts, and accessories, and may be liable for additional fees. Shipping and handling are not refundable.
The customer will be responsible for:
- Prepayment of all shipping charges.
- All risk of loss or damage to the product while in transit to Zebra Massage Chairs. (Please, take pictures and videos of your product before packing and shipping).
We will replace the returned product with a new replacement unit or issue a refund at the customer's preference; however, a refund or replacement will only be initiated after the returned product is received and inspected by our trained team. If the customer returns the product to Zebra Massage Chairs without an RMA from us or beyond the 30 day-period, Zebra Massage Chairs retains the right to refuse delivery of the returned product.
Once Zebra Massage Chairs receives the returned product and finds that it meets the requirements listed above, a refund will be issued to the original method of payment less the original shipping charge. All products are subject to a restocking and inspection fee of 15% of the original purchase price. Please allow three to five weeks for the refund to be processed.
This has to be one of the best chairs for the money. I used to frequently get full-body massages until my wife bought me this chair. I feel just as good if not better than an in-person massage when I use this chair. I've never had any issue with the chair and the chair itself is very comfortable. Highly recommend this chair.
This just got delivered. I've used it for a week and loved it. Other than all the details mentioned online, I really liked talking to the senior sales manager based in DC. And boy, I tell you, this guy knows this chair inside and out. I had complained that the heat didn't work but really it was just not super hot. Nick very clearly told me 3 ways to enhance the heating feature, which admitted is not as strong as US standard because it was made according to Japanese medical regulations. Beyond that, he even showed me some "hacks" for how to get the most out of the manual mode (for instance, removing the pad behind your neck to get more direct contact with the rollers. That 30-minute phone call made all thoughts of returning the massage chair disappear.
With this chair, it is like having a personal masseuse in my own home! I spend most of my working day on the computer and/or traveling for business; therefore, my neck and shoulders are usually the target areas that need the most TLC. This chair does a great job with focusing on those areas with just the right amount of intensity that feels like you’re having a deep tissue massage (even at strength level 4– max is 7). The built-in capability is for safety reasons (ensures the blood doesn’t rush to my head after falling asleep). As for my boyfriend, he has problems almost everywhere. He was hesitant about giving the chair a try. After 1 day of convincing, I got him to do a 15 minutes session and he ended up staying on the chair for 45 minutes. He is now in love with it and said he feels the difference in his body posture and energy level. It is now part of his daily routine! Additionally, the chair is stylish, compact (not as bulky as other chairs), and has a touch screen pad with many predefined massage options and manual options for me to customize my experience. Lastly, the customer service team for this product is very knowledgeable and responsive to all inquiries. I highly recommend this chair for anyone who is looking to invest in a massage chair, whether to improve your health or simply treat yourself to a luxury lifestyle! Xuan “Swan”.