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Ootori Nova N500 Pro Massage Chair - Black | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - Brown | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair
Ootori Nova N500 Pro Massage Chair - | by Ootori Massage Chair

Ootori Nova N500 Pro Massage Chair

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Estimated Arrival: Between Dec 04 and Dec 15. *ETA to the USA Only

Free Shipping & Returns: For All Products (USA only)


Our Ootori Nova N500 Pro Massage Chair has zero gravity technology, relaxing heat, a full-body airbag, and foot roller, vibration, and other functions. Made of high-quality leather. This small massage chair provides you with a full body massage to relax from head to toe. The latest ergonomic design and the best quality leather, soft material give you the most comfort like a human touch.

According to acupoint massage, the inside of the backrest has 8 massage rollers, 16 airbags covering the shoulders, arms, and legs, and includes mechanical foot rollers. The three preset auto massage programs have different massage methods to give you the best massage experience. Low back heat therapy dilates blood vessels, which increases the flow of oxygen and nutrients and helps heal damaged tissues. This cost-effective massage chair for sale relieves and rejuvenates your sore throat, cutthroat muscles with exciting heat with the cut-edge massage.


  • Combining the principle of zero gravity with massage technology, providing an imaginary outdoor space with a feeling of zero gravity.
  • After a stressful day at work, the massager is very relaxing and works your neck, shoulder, arm, back, and waist very well.
  • Here it also comes with a vibrating function with function, especially for the "computer worker", it would be better for your hips to enjoy vibrating.
  • Blood circulation, immunity response, muscle recovery, and managing hypertension. It’s also effective in treating neck, upper back, and lower back issues.
  • Plus, the heated foot roller is here to relieve muscle tension and provide you with a wonderfully relaxing massage. Then improve your blood flow.
  • Nova N500 Pro Massage Chair features the following: zero gravity design, lower-back heat and calves function, extendable leg rest within 4.7 inches, Vibration function, full-body airbag, and foot roller massage, matches many expensive full body massage chairs.
  • According to the acupoint massage, 8 massage rollers inside the backrest, 16 airbags placed all over the shoulder, arms, and legs, and it has Mechanical Foot Rollers. The nova massage chair provides you a full body massage to relax from head to toe.
  • 10+ stages Zero gravity Design: Press the back to ascend and descend button to adjust the optimal position by elevating your feet to higher than your head the heart, effectively alleviate the pressure on the vertebrae, relieving the discomfort of back pain, give your heart a holiday.
  • There are 3 level airbag strength control and 3 level massage speed control. You can select your massage style and adjust the speed, strength.
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Model Nova N802
Massage Robot 8 Point Rollers
Rated Voltage 110V ~ 60Hz
Rated Power 120W
Maximum Load Weight 242.5 lbS
Recommended Height Range 6.25 feet
Auto Time 5/10/15/20/25/30 Minutes
Length of the Power 70.8″
Length of the Control 70.8″
Total Airbags 32
Recline Angle 128 Degree
Seat Width 21.65″
Gross Weight 186.51 lbs
Net Weight 136.4 lbs
Shipping Box Dimensions Main Unit: 50.39″ x 26.77″ x 11.81″

Armrest: 45.47″ x 27.95″ x 26.77″

Product Size 48.03″ x 31.5″ x 44.88″
Required Recline Clearance 5″


Return and Exchange Policy

We take pride in our products and our customer service, for that reason, your satisfaction is our highest priority. If you would like to return your product, we do have a 30 day return policy.

We make returning your massage chair easy. There are no restocking fees or hidden charges; customers will only be responsible for a flat fee of $250, which would be the total cost if you wish to return your massage chair. There are no other fees if the chair is returned in its original packaging with all the items that came with the chair (remote, power cord, and accessories)

The customer is responsible for disassembling the chair and packing it back up in the original packaging. Once this is complete, we will have the chair picked up. If the chair is not returned in its original packaging, there will be an additional charge applied.

A Return Label is required in order to return a product. Please contact our customer support team at 713-487-8227, Monday through Sunday, 9 a.m. to 6 p.m., to obtain your Return Label . The Return Label must be paste on the outside of the returned product boxes.

Return Policy

  • Flat Fee Return – $250
  • No Restocking or Handling Fees
  • No Box $250 Charge

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • Only orders in the contiguous US – It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • The chair must return with no damages to qualify for the flat-free return.
  •  Financing Fees are non-refundable. These range from 10%-15%.
  •  Flat Fee Return policy only applies to products purchased at the advertised price which includes any on-site promos. Purchased made at negotiated prices can be returned in 30 days with a full refund minus any shipping charges.

How Do I Return My Product?

To prepare returns

  • Get your Return Label:
    • Send us an email, stating that you have read our return policy to service@oototimassagechairs.com
    • You can also call us to expedite this process at 713-487-8227
  • Choose the shipping company of your choice for return or call us to get a designated shipping company.
  • Call us back with the tracking number of the returning merchandise.
  • Product/merchandise must be insured for the possibility of damage/getting lost.

Easy Returns

  1. Please call 1-713-487-8227 and explain the situation and get your Return Label. If you send your return before contacting us without a Return Label, the return will be refused.
  2. Make sure to include all parts and data sent with the package.
  3. Tape box securely and mark with appropriate shipping address.

Money Back Guarantee

If you would like to return your product you have 30 days to do so. Customers are responsible for any and all shipping charges incurred. When the returned item has been received and inspected, you will receive a credit for the total of your purchase minus the original shipping charge to ship it to you and less our original 3% credit card processing fee we were charged at the time of purchase. White Glove delivery is a service and is therefore non-refundable. Refurbished and Open Box items are sold as is, and are not eligible for a return.

Exchange Policy

Like our return policy, customers have 30 days to exchange their massage chair for another model. The customer is responsible for shipping fees and white glove delivery fees. If the massage chair is defective, we will exchange it for the same model with no additional shipping costs. Once an exchange has taken place on a non-defective chair, it cannot be returned.


We usually ship orders next day, if you choose to cancel your order after your massage chair has shipped, you will be liable for any shipping charges incurred as well as a 3% credit card processing fee.



N500 Pro Massage Chair FAQ (Questions and Answers)


1 - How to install the N500 massage chair? 

The order of N503 massage chair is divided into 3 separate packages. And you can check the installation video below.



2 - The foot massage doesn't work.

Check whether the control line of the foot machine is loose.



3 -The power is on, But the massage chair stopped working.

- The First Method

Check the fuse, if the fuse blew out, replace it with a new one that comes with the package.

- The Second Method

If the first method didn’t work.
You can try to exchange a new mainboard. Please contact customer service for assistance.



4 -How to deal with the remote control stop working?

Please contact customer service for assistance. We will send a new one to you If you are under warranty. 


5 - The up and down functions are reversed.

If you feel that the up and down functions of your massage chair are reversed, please open the back cover of the massage chair. Find the control cable and swap the line.


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