Frequently Asked Questions
Massage chairs are large, heavy items and require coordinated delivery.
- White glove delivery may be available depending on location.
- Room-of-choice placement may be available when applicable.
- Outside the lower 48: contact required before purchase.
For Alaska, Hawaii, Puerto Rico, Guam, or other remote locations, please contact us before purchase so shipping options and costs are confirmed in advance.
This product includes a manufacturer-backed factory warranty, based on the brand’s terms.
Certified Pre-Owned (CPO) units include the same factory warranty as New units when returned within the original return window (per your policy).
This product includes a manufacturer-backed factory warranty, based on the brand’s terms.
Certified Pre-Owned (CPO) units include the same factory warranty as New units when returned within the 30-day return window. Please review our refund policy and contact our team before initiating a return.
Most customers choose based on available space, preferred massage intensity, and features like track type or zero gravity. If you share your room size, we can help confirm fit.
- Want deeper control: look for 4D / 6D / 8D models.
- Want more lower-body focus: Syner-D or dual-track models.
- Need a smaller footprint: compare dimensions and wall clearance.
- Value-first: compare New vs Certified Pre-Owned.
