Certified Pre-Owned Massage Chairs | CPO Program | Zebra
CPO Program
Certified Pre-Owned Massage Chairs
Premium massage chairs — inspected, tested, and verified — at 30–50% below retail. The smartest way to own a luxury chair.
What “Certified Pre-Owned” Means at Zebra
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Mechanical Inspection
All rollers, motors, airbags, and mechanical components are tested for full functionality before listing.
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Electronic Systems Check
Remote controls, heating elements, Bluetooth, and all electronic features are verified operational.
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Structural Integrity
Frame, recline mechanism, and track system are inspected for stability and safe operation.
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Cosmetic Assessment
Upholstery, panels, and visible surfaces are assessed and disclosed. Any cosmetic wear is noted in the listing.
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Cleaning & Sanitization
Every chair is professionally cleaned and sanitized before shipping. You receive a chair that is ready to use.
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Honest Condition Disclosure
We describe every chair accurately — including any cosmetic imperfections. No surprises on delivery.
CPO vs. New: How They Compare
| Feature | CPO Chair | New Chair |
|---|---|---|
| Price | 30–50% below retail | Full retail price |
| Mechanical function | ✓ Fully tested | ✓ Factory new |
| Cosmetic condition | May have minor wear (disclosed) | ✓ Pristine |
| Free shipping | ✓ Lower 48 states | ✓ Lower 48 states |
| White Glove available | ✓ Select areas (paid) | ✓ Select areas (paid) |
| Return policy | Final sale (DOA protected) | 30-day return window |
| Warranty | Limited — varies by chair | Full manufacturer warranty |
CPO Frequently Asked Questions
Are CPO chairs returnable?
CPO chairs are final sale. They cannot be returned unless they arrive defective on arrival (DOA). If your chair arrives with a defect or transit damage, contact us within 48 hours at (202) 998-5566 and we will resolve it at no cost to you. See our full return policy.
Do CPO chairs come with a warranty?
Warranty coverage varies by chair and brand. Each CPO listing specifies the warranty terms. Zebra acts as your advocate with the manufacturer for any covered warranty claims — just as we do for new chairs.
What brands are available as CPO?
Our CPO inventory changes frequently. We carry CPO chairs from brands including Infinity, Kyota, Kahuna, Synca, Daiwa, and Bodyfriend. Browse current CPO inventory →
How is a CPO chair different from a used chair?
A CPO chair has been inspected, tested, cleaned, and honestly disclosed by our team. A generic “used” chair from a marketplace has no inspection, no disclosure standards, and no support. CPO is the responsible way to buy pre-owned.
Can I finance a CPO chair?
Yes. Financing options including 0% APR plans are available at checkout for CPO chairs, subject to lender approval. View financing options →
Is White Glove delivery available for CPO chairs?
Yes, White Glove in-home delivery and setup is available in select areas for CPO chairs. It is a paid service — pricing varies by brand and location. Contact us for a quote before ordering.
